Terms & Conditions
Your booking is secured once we have received full payment at the time of booking.
*Call us to request our bank account details for direct deposits.
*There is a $750 bond for the use of the property to guarantee any incidentals. Please advise your card details 1 week before your arrival.
*Sorry but we do not allow pets in the property.
*Only those booked to stay can enter the property. Any other guest entering Capertee Valley Retreats should secure prior approval from the owners.
*A maximum of 12 guests can be accommodated at the property.
* Guests must leave the property clean and ensure that the different pieces of furniture are in their proper place.
* Please do not smoke
PAYMENT POLICY
* Until 30 days before your arrival, you may cancel your bookings for free.
* For booking cancellations within 30 days of your arrival, we will charge you with the full cost of the stay.
*The rate quoted at the time of booking is the minimum charge, even if numbers decrease.
*Travel insurance is advised to be taken out for all bookings.
CANCELLATION POLICY
* Your booking is secured when we have received full payment within 2 days.
* The deposit is non refundable if the booking is cancelled within 30 days of arrival
*If paying via direct deposit please request our bank account details.
* An increase of guest numbers should be advised 2 days prior to arrival.
* For any extra guest, just add $50 per night per adult and $30 per night per child.